Privacy Policy

Introduction

Reedsburg Area Medical Center (“RAMC”, “we”, “us”, or “our”) is committed to protecting the privacy of our patients, website visitors, and all those who interact with us online. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, ramchealth.com. Please read this policy carefully to understand how we handle your data. By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our website, including:

a. Personal Information:

– Contact information: Name, email address, telephone number, mailing address, and any other information you voluntarily provide through forms on the website, appointment requests, or inquiries.

–  Health information:  Any health-related details you provide, particularly if you use online tools to book appointments, complete forms, or engage with any health-related services.

b. Non-Personal Information:

– Browsing information: Such as your IP address, browser type, operating system, and the pages you visit on our website.
– Cookies: Small files stored on your device that help us improve our website functionality and user experience.

2. How We Use Your Information

We may use your information for the following purposes:

• To provide medical services and manage patient care.
• To schedule appointments or respond to inquiries.
• To communicate with you about your health, medical appointments, or other services.
• To operate and improve our website.
• To fulfill any legal or regulatory obligations.
• To send marketing communications (only if you have provided explicit consent to receive such communications).

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information in the following cases:

– With Service Providers: We may share information with third-party service providers who assist us in website operations, payment processing, or delivering healthcare services. These providers are required to keep your information confidential and secure.

– With Healthcare Providers: If necessary, to coordinate your care or share relevant medical information with other healthcare professionals.

– Legal Requirements: We may disclose information if required by law, such as to comply with a court order, government investigation, or regulatory requirement.

– Business Transfers: In the event of a merger, acquisition, or sale of RAMC assets, your information may be part of the transferred assets.

4. Data Security

We implement reasonable security measures to protect the confidentiality and integrity of your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

As a user, you have the following rights regarding your personal information:

– Access and Correction: You may request access to your personal information and correct any inaccuracies.

– Opt-out of Communications: You may opt out of receiving marketing or promotional communications by following the unsubscribe instructions included in each email.

– Do Not Track Signals: Our website does not currently respond to “Do Not Track” signals from web browsers.

6. Use of Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your experience, such as remembering your preferences and providing personalized content. You can manage your cookie settings through your browser, although disabling cookies may affect your ability to use some features of our website.

7. Links to Other Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content, privacy policies, or practices. We encourage you to review the privacy policies of those sites before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected such information, please contact us so that we can take appropriate action.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, don’t hesitate to get in touch with us at:

Reedsburg Area Medical Center

2000 N Dewey Ave Reedsburg, WI 53959

Phone: 608.524.6487

Email: ramchealth.org

—By using our website, you acknowledge that you have read and understand this Privacy Policy.